General

What is Socialbnb?

Socialbnb is an innovative online platform that connects small and local aid organizations with travelers from all around the world. Many of these social or ecological aid organizations have unused rooms available which we list as temporary homestays on our platform. That way we do not only create a second source of financing for local aid organizations but also create a unique and authentic experience for travelers.

Who is behind Socialbnb?

We’re part of Enactus from the University of Cologne. Enactus is a non-profit, student-run organization that attempts to make the world a better place with the help of sustainable entrepreneurial projects. The Socialbnb team consists of thirteen students that share the same passion for traveling with the mission to help NGOs to be more self-sufficient.

What is an aid organization?

The term aid organization is very broad and widely used. While there are many big aid organizations working on an international level we support small and local aid organizations that have major difficulties in financing their projects due to a lack of continous donations.  Most of the time, these aid organizations are run by one or a group of people driven by one common interest attempting to solve social and ecological problems. Feel like you fit into our conceot? Then find out how to list your aid organization here.

How do you decide which projects to support?

In the last year we worked hard on building up our catalogue of quality standards. Each organization is checked according to our criteria. On top, to us it is especially important to establish a personal contact between our Socialbnb team and the workers at the local aid organizations. That’s why we have in-depth skype calls where our workers can get to know the aid organizations and establish a personal connection.

How do you ensure that the project is trustworthy?

First, we have a set of quality standards according to which each project is carefully selected. In the next step, we also make sure that we maintain a constant feedback loop with our aid organizations, such that we can ensure the best possible transparency to our travelers.

For travelers

Before booking

Where can I stay?

Browse through our destinations page and inform yourself about all the countries where we currently have aid projects in. If you have any questions about a certain project, feel free to contact us anytime through our contact form.

How do I make a booking?

After having selected your dream destination you simply book by selecting the check-in and check-out date and the number of people you’d like to travel with. In the next step, you request to check availability for a specific room, fill in your personal data and then wait until we confirm your reservation.

How do I cancel a booking?

If you wish to cancel a booking, you have to send us an e-mail at least 48 hours in advance. That way we can make sure we can inform the aid organization on time.

How many days in advance do I have to book?

It’s best if you book at least three to four days before your stay. In some instances, you can also book up to 48 hours in advance. In either case, we will try to do our best to organize the perfect stay for you.

After booking

I booked my stay. What happens next?

Once we receive your booking request, we will process the request and will get back to you within the next 24 hours to confirm the request. After that, all you have to do is wait and look forward to your stay!

How do I pay?

You directly pay at the aid organization on-site in cash.

How do you ensure that the money goes straight to the project?

The aid organizations listed on our website are not able to sign up immediately. First, they are checked by our team members and assessed with respect to our guidelines before you can book them on our site. Next, we also make sure that we maintain a constant feedback loop with our aid organizations, receiving constant updates on the latest developments.

How can I see the impact of my stay?

Yaaay! That’s definitely the best thing of booking with Socialbnb. Since you’ll be directly sleeping at the local aid organization you can see exactly where your money is going. All the workers at the local aid organizations are more than happy to talk to you and explain their latest develeopments and future plans.

For aid projects

How do I sign up for Socialbnb?

If you wish to sign up for Socialbnb contact us via this contact form at the bottom of the page. We make sure to get back to you as soon as possible.

How much money do I get for hosting?

The amount charged for your hosting should be calculated according to the local hostel and homestay prices. If you are unsure, don’t worry, our team will help you in assessing what an appropriate price may be.